Update on COVID 19

We, at Hales Pediatrics, are working to stay proactive amidst this ever changing environment. As of March 16, we are enacting a few changes to help keep our children and families safe:

• Well visits for our patients will take place during the morning hours of clinic. This will allow us to deliver care to those in need of check ups/vaccines without putting them at extra risk. We discourage siblings from attending these appointments and would prefer one parent only.
• Afternoon hours will be reserved for sick patients only. Those coming in for these visits will go through careful screening by phone before scheduling. An important reminder: anybody who has a potential risk factor for COVID 19 should be triaged through the Children’s Hospital’s virtual care clinic (chnola.org/virtual-care) rather than our clinic. An alternative route is via the LCMC Health COVID 19 hotline, 504-962-6202, 9-5, seven days a week.
• We are adhering to enhanced cleaning protocols recommended by the CDC for the management of this virus. Please continue “social distancing” efforts to keep you and your family safe.

More than ever, we are committed to providing the best care that we can for our families, while taking every measure to assure safety. This is a fluid situation, and we are adjusting accordingly. We are always available by phone to assure care and clarify issues. Please check our website for ongoing updates.