Hales Pediatrics’ physicians are approved providers under dozens of insurance plans, including LCMC, Ochsner, and Tricare. Please check with us if you do not find us listed in your provider directory. Insurance procedures or coverage will sometimes change between visits.

For this reason, and to help us ensure that insurance requirements are properly handled, we ask that you bring with you to each visit the following:

  • Current health insurance card for the patient

  • Co-payment, as required by your plan

  • Calendar, so you may schedule your child/children’s next visit before you leave

We will do all we can to help this go smoothly. As part of our service to you, and as a courtesy, we will file charges with your insurer. Ultimately, however, the financial responsibility for charges incurred for services provided in our office is yours. We require any balances to be paid within 30 days of your first statement.

Please see our Financial Policy.  

As you plan for the arrival of your baby and/or the transfer of your child/children’s medical care, you should be sure that insurance details are arranged well in advance. Now is a good time to request enrollment forms for insurance conversion to include dependent coverage. Once your baby is born, it is your responsibility to inform your insurance company. You may list any one of our physicians as your child/children’s Primary Care Physician (PCP.)

If you have any questions about billing or your insurance claims please contact our billing department headed by Nakesha.